Yes, the on-site collection service is free.

If you have selected on-site collection, you will receive an email from us as soon as your order is ready with all the instructions.

The order can be collected in Corso Genova 28, Milan, 20123

The order can be collected in our laboratory on the following days and times: (check the various Bon.Vi events here which could affect the times)
■ Monday 10am-1pm
■ Wednesday and Friday 3-6pm

Shipping is possible throughout Italy and Europe

■ Italy: €5.60
■ EU (excluding CH, UK, ES): €9.50
■ CK and UK: €15.80
■ ES: 7,50€
■ Shipping is free above €65 (IT) and €90 (EU)

2/3 working days. We ship on Monday morning, Wednesday and Friday afternoon.

As soon as your order is ready and has been shipped you will receive an email from noreply@packlink.com with the
order tracking.
If you can't find the email you can write to us at info@bonvigioielli.com

Shipping is free for orders over €65 in Italy and €90 in the rest of Europe. Alternatively, you can select on-site collection (Milan).

We offer three types of
Payment: Credit card (Visa, MasterCard, Maestro, Amex), Satispay and Paypal.
No other means of payment are accepted (checks, cash, bank transfers)

You can change your order by sending an email to info@bonvigioielli.com

You can request a return via this page (you can return your order within 14 days of delivery)

Most of our jewelry is made of 925 silver and gold plated 925 silver. 925 silver is waterproof and can be worn all the time, but it tends to lose its shine over time.
To restore its splendor, place the chain in a bowl of warm water with bicarbonate and dish soap for a few minutes, then dry with a cloth, dabbing delicately, especially if your jewel is gold (rubbing could ruin the plating).